首页 >  Term: knowledge base
knowledge base

A database that internal users can browse or search in to find information about the organization's products and services, often to answer commonly asked questions from customers. This information is in the form of articles and is organized by subjects. The Knowledge Base is searchable by keyword, header text, or full text.

0 0

创建者

  • Trice
  •  (Bronze) 142 分数
  • 100% positive feedback
© 2024 CSOFT International, Ltd.