A professional who supervises and coordinates activities of flight attendants. Respnsibilities include:

• Assigns duties and areas of work to airplane-flight attendant to provide services for airline passengers.
• Observes activities of employees to evaluate work performance and maintains personnel records.
• Explains and demonstrates methods and procedures for performing tasks.
• Prepares evaluation reports on performance of employees.
• Analyzes, records, and prepares reports of personnel activities.
• Interprets company policies and practices for workers.
• May update local procedures manuals and guides according to directives and oral instructions.