A professional who routes inbound and outbound air freight shipments to their destinations. Respnsibilities include:

• Takes telephone orders from customers and arranges for pickup of freight and delivery to loading platform.
• Assembles cargo according to destination.
• Weighs items and determines cost, using rate book.
• Itemizes charges, prepares freight bills, accepts payments and issues refunds.
• Prepares manifest to accompany shipments.
• Notifies shippers of delays in departure of shipment.
• Unloads inbound freight and notifies consignees on arrival of shipments and arranges for delivery to consignees.
• May force conditioned air into interior of plane for passenger comfort prior to departure, using mobile aircraft-air-conditioning-unit.