A professional who interviews workers to gather information on worker attitudes toward work environment and supervision received to facilitate resolution of employee relations problems. Responsibilities include:

• Explains to workers company and governmental rules, regulations, and procedures, and need for compliance.
• Gathers information on workers' feelings about factors that affect worker morale, motivation, and efficiency.
• Meets with management to discuss possible actions to be taken.
• Inspects work stations to ensure required changes or actions are implemented.
• Interviews workers to determine reactions to specific actions taken.
• Prepares reports on workers' comments and actions taken.
• Enrolls eligible workers in company programs, such as pension and savings plans.
• Maintains medical, insurance, and other personnel records and forms.
• May operate computer to compile, store, or retrieve worker related information, such as medical, insurance, pension, and savings plans.