A professional who supervises work activities of cleaning personnel to ensure clean, orderly attractive rooms in hotels, hospitals, and similar establishments. Respnsibilities include:

• Obtains list of vacant rooms which need to be cleaned immediately and list of prospective check-outs or discharges in order to prepare work assignments.
• Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness.
• Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy.
• Inventories stock to ensure adequate supplies.
• Issues supplies and equipment to workers.
• Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
• Examines rooms, halls, and lobbies to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
• Screens job applicants, hires new employees, and recommends promotions, transfers, or dismissals.
• Conducts orientation training of new employees and in-service training of other employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment.
• Attends training seminars to perfect housekeeping techniques and procedures, and enhance supervisory skills.
• Records data concerning work assignments, personnel actions, and time cards, and prepares periodic reports.
• Attends periodic staff meetings with other department heads to discuss company policies and patrons' complaints, and to make recommendations to improve service and ensure more efficient operation.
• May prepare reports concerning room occupancy, payroll expenses, and department expenses.