A professional who supervises and coordinates activities of store detectives, conducts private investigations, and sells internal protective service to wholesale and retail businesses. Respnsibilities include:

• Assigns store detectives to shifts at various locations according to job requirements and worker's abilities, skills, and experience.
• Observes workers in performance of duties to evaluate efficiency and to detect and correct inefficient work practices.
• Interviews and hires workers to fill vacant positions.
• Demonstrates and explains methods of detecting and apprehending shoplifters.
• Explains state laws concerning arrest and detention to employees.
• Conducts private investigation to obtain information concerning such matters as divorce evidence, juvenile runaways, and background data on persons applying for employment, insurance, or bonding.
• Acts as undercover agent in retail stores to detect employee incompetency and dishonesty.
• Prepares detailed reports concerning matters investigated.
• Contacts business establishments to promote sales of security services.
• Analyzes security needs, estimates costs, and presents proposal to prospective customer.